Received Complaints

FOI REFERENCE: 24018  

FOI TITLE: Complaints   

FOI DATE: 8^th April 2024   

How many complaints received in 2023 –  01/01/2023 to 31/12/2023? 695   

How many complaints have been received 01/01/24 – 01/04/24? 227

How many complaints were responded and resolved within the 25 days

Worcestershire Acute Hospitals NHS Trust calculate this based on those closed within a financial year – so of 727 cases closed within the last financial 1^st April 2023 to 31^st March 2024, 451 were closed within 25 working days