Social Media Management and Listening     

FOI REFERENCE: 24059 FOI TITLE: Social Media Management and Listening FOI DATE 22^nd April 2024   

1) Do you use a social media management platform? No

2) If so, what tools do you use? Not Applicable

3) What is your annual spend on a Social media management tool? Not Applicable

4) What dates does your contract with your current supplier end (month & year)? Not Applicable

5)Do you use a social listening / media monitoring platform? Yes

6) If so, what tools do you use? Meltwater

7) What is your annual spend on a social listening / media monitoring tool? Nil

8) What dates does your contract with your current supplier end (month & year) May 2024

9) Who is the senior person responsible for managing these contracts? Director of Communications