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FOI REFERENCE: 24557 FOI DATE: 27th November 2024     

How many people do you have in your access request team?

1 WTE Band 4 & 0.2 WTE Band 5

How many data access requests do you get annually on average?

2023 /2024 – 2596

2024 1/4/2024 – 30/11/2024 – 2112

What is the average time spent on a single access request?  Difficult to Quantify

How many different systems are checked as part of an access request on average? Approx. 6

What is the approx. number or percentage of requests that breach the expected response time over an annual period? None

What system or process do you currently use to manage your SAR requests Excel

Are the Trust medical records digital, paper, or mixed. Mixed

If digital, what EPR and/or EDM system is used to manage these records. Altera (UK) Sunrise EPR System

When is the expiry date to the EPR and/or EDMS contract? 31/03/2029