Survey Tools      

FOI REFERENCE: 24256  FOI DATE: 25^th July 2024     

Do you use a tool for Surveys? (a survey tool would help to create the survey, design the questions, distribute the survey, drive responses, and build out reports and insights into the data)

The Healthcare Standards Team utilise a tool for surveys to support engagement with the public and with staff.

• If so, which supplier do you use for this tool?

The Healthcare Standards Team currently use Survey Hero for this purpose.

• How much do you spend annually on a Survey Tool?

The cost of the annual business plan with Survey Hero is £348.00.

• Which month & year does your contract with your supplier end?

The Healthcare Standards Team current business plan with Survey Hero ends in February 2025.

• Who is the budget holder for this contract?

The relevant budget holder responsible for the Business Plan is Worcestershire Acute NHS Hospital Trust’s Associate Director of Clinical Governance, Patient Safety and Risk.