Audiology

Audiology image

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The Audiology department provides a comprehensive hearing, tinnitus and balance service.

We also provide support to our Ear, Nose, and Throat (ENT) department providing diagnostic testing as requested. 

We undertake clinics for all ages including domiciliary and ward visits if required.

If you have any hearing concerns regarding yourself or your child, please ask your GP for advice. If required they will refer you directly to our audiology service. You will then be offered an appointment at the nearest and most suitable department for you offering the procedure you require.

We are open most days except Bank Holidays at the following times:

  • Monday to Friday, 8am to 6pm

These dates and times can vary dependent on staffing and service needs.

All patients are seen by appointment only.


Patients over 50 years of age who have been identified with a non-complex hearing loss may be discharged to another hearing aid service provider. If you are affected by these changes, we will be in contact with you or we will be discussing the changes during your next audiology appointment. 

You will still be able to access hearing aid services free of charge from a new provider.

We will continue to see patients who have been identified with a complex hearing loss.


We offer a countywide service and most, but not all appointments are available within the following departments:

  • Alexandra Hospital, Woodrow Drive, Redditch, B98 7UB
  • Kidderminster Hospital & Treatment Centre, Bewdley Road, Kidderminster, DY11 6RJ
  • Worcestershire Royal Hospital, Charles Hastings Way, Worcester WR5 1DD
  • Evesham Community Hospital, Waterside, Evesham, WR11 1JT
  • Tenbury Community Hospital, Worcester Road, Tenbury Wells, WR15 8AP
  • Princess of Wales Community Hospital, Stourbridge Road,  Bromsgrove, B61 0BB
  • Droitwich  Medical Centre, Ombersley street, Droitwich Spa, WR9 8RD
  • Pershore Medical Practice, Queen Elizabeth House, Queen Elizabeth Drive, Pershore, WR10 1PX
  • Prospect View GP Practice, 300 Pickersleigh Road Malvern, WR14 2GP

Batteries are available at all of the above departments and also from:

  • Royal Voluntary Service shops (Worcestershire Royal Hospital and Kidderminster Treatment Centre)
  • Henwick Halt Medical Centre
  • Elbury Moor Medical Centre
  • Knightwick Surgery
  • Turnpike House Medical Centre
  • Malvern Community Hospital
  • Kidderminster Health Centre
  • Bewdley Medical Centre
  • Tenbury Community Hospital
  • Hollywood Medical Practice
  • Outpatients Department (POWCH)
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